Commonwealth Bank Sucks
Wednesday, August 31st, 2005I went to the bank to close an account and transfer the balance to another account. Filled out the form and away it went. “Not a problem,” says they, “only takes 24 hours.”
A week later, not a dollar had budged! So I went in again. The account had been closed, and there was $0 in it. But the money had not appeared in my other account! “So where’d the money go?” I asked. “That’s what I’m wondering too!” says she.
They spent ten minutes looking up someone’s phone number. She then spent another ten minutes on the phone, and confirmed the money was safe somewhere (though she wasn’t sure exactly where). Then she told me I had to fill out the form again. So we spent another five minutes doing that. Then they told me they require a 100 point identity check. I didn’t have enough ID points on me, so now I have go back again tomorrow and repeat the whole damn rigarole for the third bloody time.
Now just remember, this is a transfer of money between two accounts under the SAME name, with the SAME signature, at the SAME bank.
Thank you for wasting three of my lunch breaks Commonwealth Bank, you shitlicking fuckwads!